FAQs about the GHIN transition
TRANSITION TO GHIN
Q. When will the switch to the GHIN system take place?
A. Members will receive their final handicap revision in the current system on October 1. Shortly thereafter all posting will be suspended for 7-10 days in order to make the final transfer of scoring information to the GHIN database. During this period members will be informed of their new GHIN member numbers and other information regarding the transition process. The first revision using GHIN will take place on October 15.
Q. How will golf course and personal club administrator computers be updated with the new GHIN programs?
A. The AGA will contact with each golf facility in the near future to install the necessary system upgrades and programs to be ready for the GHIN program implementation once the conversion occurs in early October. Club administrators will be able to access the Handicap Administration program (GHP) remotely by logging a club username and password into the GHIN online handicap program website. The Tournament Pairings Program (TPP) will initially be available to club administrators through a simple download onto their personal computer and accessed through a club specific username and password.
Q. What happens if I already have a GHIN number from another golf association?
A. The AGA/AWGA will be able to transition your Arizona handicap record into your established GHIN member number. However, for this to occur, you must supply the AGA with your GHIN account information by filling out the survey at the following link: https://www.surveymonkey.com/s/GHIN. Note: If you already have an IGN link established in your AGA handicap account, you will not need to fill out the survey as the account will automatically be converted.
Q. I know that I have a GHIN handicap record in another state but I don’t know what member number I have been assigned in the GHIN system. How can I locate this information?
A. If you hold an active GHIN handicap account (currently, or within the past 2 years) through another State Golf Association, you may contact that Association directly or your affiliated out of state club to inquire about your assigned GHIN member number. After receiving this number, please input it along with all other requested information on this survey: https://www.surveymonkey.com/s/GHIN, in order to assure your current Arizona record is combined into the existing GHIN account upon the transition in early October.
Q. My current AGA member number was carried over when the AGA used GHIN as its handicap vendor prior to 2000? Will I be able to continue to use that number after the transition back to GHIN?
A. If your AGA/AWGA member number is a 5-7 digit number that was your “GHIN” number prior to switching to EZLinks in 2000 has not subsequently been reassigned by GHIN, you will be able to maintain that number. All others will be transitioned into a newly assigned member number. The AGA will be working with GHIN in an attempt to assign new numbers as similar as possible to the current AGA number you possess.
Q. I used to have a GHIN account many years ago through another Golf Association but do not remember what member number I was assigned. Should I try to find this old member number so that my current AGA record can merge into that previous GHIN account?
A. Only if you GHIN account has been active within the past 2 years can we be assured that it is available to be merged into. After 2+ years of inactivity, the GHIN database often times recycles account information and reissues member numbers. Therefore, the GHIN account that was inactivated years ago will no longer be available for use in the transition from your existing AGA record. If your currently assigned AGA number is available within the GHIN system, you will continue to be assigned that value. If it is not (due to number of digits or if already being used by another GHIN account), every effort will be made to assign you a value that is a close variation of the current AGA number.
MEMBER HANDICAP RECORDS
Q. Will my current handicap record, including scores and handicap history be available after the transition?
A. Yes, scoring records and handicap history going back several years, as well as other account information will automatically be carried into your new GHIN handicap record.
Q. Will I still be able to post scores at the golf course kiosk and online?
A. Yes, golf courses will still be supplied with a score posting computer which may be used by members and guests to post their scores. GHIN is the final testing phase of offering an online, web-based solution to score posting that should be released by the time we finalize our transition in October.
Q. Will I still be able to post scores via the AGA or AWGA website?
A. Yes. In addition, a smart phone app (i-Phone and Android) will be available for AGA/AWGA members to log their scores remotely.
Q. Will my Handicap Index continue to be updated on the 1st and 15th of each month?
A. Yes, all Associations utilizing the USGA Handicap System are on a standard revision schedule with handicap calculations being processed on the 1st and 15th of the month, thus you will not experience any change from what is currently in place.
Q. Will club administrators still be able to generate the same reports that are currently being utilized?
A. Yes, the GHIN Handicap and Tournament programs have a robust amount of standardized reporting options that will cover most needs of the club. In the case where a club specific report is not available among the standard options, there is an ad hoc report generator available to design custom reports.
TOURNAMENT ADMINISTRATION PROGRAM
Q. Does GHIN offer a tournament administration program?
A. Yes, GHIN offers the Tournament Pairing Program (TPP) which is fully integrated into the handicap system and will be available to all AGA member clubs at no additional cost.
Q. Past versions of the Handicap Administration and Tournament Management programs have been Windows based applications that are not compatible with MAC computers. Will the GHIN programs have any additional compatibility?
A. Fortunately for many club administrators who own a MAC computer, GHIN Handicap Administration (GHP) is a web based program that simply requires an internet connection in order to gain access. No longer will administrators need to download an application in order to access and manage club member records, regardless of what computer or operating system they utilize. However, the Tournament Pairings Program (TPP) is still a Windows based program that will not run on a MAC computer. The good news is that GHIN is diligently working toward an online version which will allow all the same access capabilities as what already exist for the Handicap Administration program. We will keep clubs informed about the development.
GHIN PROGRAM TRAINING
Q. Will there be training provided to club administrators, staff, and members on the new GHIN Handicap and Tournament programs?
A. Yes, both in person and online training will be available for club representatives and members. Beginning in early September the AGA/AWGA will host training seminars throughout the state. These seminars are designed for club representatives who will be administering the handicap and/or tournament programs to manage their club member accounts and events. For those who are not able to attend a seminar, an online training Webinar will be available through the AGA website. Information on training seminars will be available shortly at www.azgolf.org and www.awga.org.
MEMBERSHIP AND BILLING
Q. If I have already paid for a GHIN handicap account in Arizona do I still need to pay in another state golf association in another part of the country which I reside?
A. Yes, GHIN is simply the handicap calculation service utilized by many State Golf Associations across the country. When you submit member dues to the Arizona Golf Association (or other state golf association) you are obtaining membership with the local club and authorized golf association, not with ‘GHIN’. One of the key components of the USGA Handicap System is the requirement of peer review among members (i.e. the ability to review the scoring details of fellow golfers within the club). Unless you are maintaining your handicap with that local club, other members will not have access to the full details of your playing record and the handicap committee will not have the opportunity to perform the necessary compliance requirements in order to maintain a license to utilize the system.
State associations pay GHIN for each member within its organization – whether or not they have a membership in another association. Your AGA member affiliation not only affords you an official USGA handicap, but various other benefits (i.e.-access to club & AGA hosted tournaments and member days, ability to post scores at AGA affiliated golf courses and website, subscription to our magazine AZ Golf Insider and monthly AGA e-newsletter, member special pricing at many golf courses throughout the state, amongst many others). In addition, the member dues help to support the association in various other programs such as a computer at each member course, USGA Course and Slope rating services, playing opportunities from the championship level to the higher handicap players, USGA qualifiers, supporting amateur and junior golf programs, educational opportunities, etc.
Interface with Third-Party Software
Q. Our club currently utilizes the Golf Fusion program to manage our member communication and publication of club news and events. Will this program still be supported after the transition to GHIN?
A. Yes, the AGA will continue to support the Golf Fusion program even after the transition to GHIN. However, GHIN does have a similar club and member management program called eClubhouse which will also become available to clubs in the near future. Currently, GHIN is making a number of upgrades to this program and as they are completed club officers will be notified by the AGA with details of this program offering and the opportunity implement it for local club use going forward.
Q. What other programs does GHIN interface with?
A. The following software currently interfaces and communicates with GHIN software. Once we have completed the transition to GHIN, we will be happy to talk with clubs that use this software about how the interface works.
Chelsea Information Systems
Event-Man Tournament Software
Swing by Swing
Club Satellite Network
Core Motion Media/LA Golf
Q. Will 2013 member dues change as a result of transitioning to GHIN?
A. No. Dues will remain the same as 2012 at $35.00 per member. If an 18-hole club pays the AGA memberships dues prior to January 1, 2012, they will receive a $10.00 per member discount; 9-hole clubs will receive a $5.00 discount.
Q. Will the club billing process change once we have switched to the GHIN system?
A. As in the past, all current AGA club memberships will expire as of December 31st, 2012. Clubs can either collect the member dues and send a payment via check or credit card or they can elect to allow their members to pay online at www.azgolf.org beginning October 15, 2012. Clubs allowing their members to pay online will be asked to complete a questionnaire about their club and contact information. Online signups should open around October 15.
Q. Will the club administrator still have to inactivate golfers before the end of 2012 in order to prevent being billed for them (refers to AGA only)?
A. In past years, club administrators were required to inactivate golfers that they did not want to be billed for. This year will be slightly different. As members commit to their membership for 2013, the administrator will be required to flag those that have paid (if they utilize the online payment process it will be automatic.) Anyone that has not been flagged as paid for 2013 will be automatically inactivated in the GHIN system as of end of day on December 31. More information will be sent to clubs toward the end of September.