WHS/GHIN Product Launch Update – Known Issues as of 3/24/2020

WHS/GHIN Product Launch Update

Known Issues as of 03/24/2020


As you may already be aware, since the official launch of the World Handicap System (WHS) and affiliated GHIN software platform in January, there have been continuing efforts underway to correct various technical discrepancies as well as develop additional features and functionality to aid in the user experience of each member.  In an effort to be transparent with these ongoing tasks, the following is a consolidated listing of identified issues currently present in the GHIN software.  Regular updates to the platform continue to be expected moving forward to remediate each of these cases and ultimately provide enhancements to the current product.  Additional communication(s) will be afforded as noted progress is made.  Please feel free to report any undocumented localized technical discrepancies to AGA staff to assure these are being accounted for in this update process.



Template Reporting

Corrected JReport Login prompt issue

Most Improved Golfer Report- properly recognize active player roster in timeframe selected


Centralized Computation

Fixed issue with posting being deleted when HBH score edited

9-hole short course posting rejecting as intended


Admin Portal

Released ‘Alerts’ messaging and tools


UPCOMING RELEASES (anticipated every 2-3 weeks)


Product Enhancements

  • Additional stats based upon filtered scoring record selected
  • Manual Total Score Posting and Course Handicap Calculation ( & mobile)
  • Printable version of digital WHS Handicap Card (
  • Direct linking capability between US & Golf Canada records (Admin Portal)
  • Local Number and Name Lookup added to Rapid Score Entry (Admin Portal)
  • GHIN numbers displayed for fully credentialed users (Admin Portal)




Golfer Products (GHIN site, kiosk, app)

  • Suffix not appearing in Golfer Lookup.
  • Select members unable to access Handicap History section (GHIN Android app).
  • Issues with Club Membership filter within Golfer Lookup when there are multiple roster affiliations (Android & iOS).
  • Default state within Golfer Lookup based on “Home Club” rather than member accessing app (Android & iOS).


Centralized Computation

  • After a Penalty Score has been posted, the subsequent standard overnight account revision is not prompting for recalculation.
  • If a golfer’s current Handicap Index = WD (withdrawn by Committee) and scores are posted to the scoring record, the WD setting is not properly being referenced and as a result erroneously applies an ESR adjustment to the new posting(s).


Admin Portal

  • When adding a golfer, a blank page displays if a birthdate is added after entering an email address that would make the golfer a minor (12 and under).
  • An email address should not be required when adding a junior golfer (13-18 years of age).
  • In isolated cases email address corrections cannot be made.
  • In some situations, a Handicap Index modification (M) cannot be removed, even though a message says the action was successful.
  • When a local number is removed, and the blank data field is saved, the original local number remains.
  • Some unique instances of erroneous Course Rating or Slope values being omitted from Score Maintenance display.
  • Audit log shows ‘System’ rather than the username who materially took this action and does not properly record all transactions in certain cases within the audit log.
  • Merging a golfer who has already had (2) accounts previously merged is not available to be processed again.
  • If golfer does not have a birthdate listed and the account is merged, an updated birthdate listing of 01/01/0001 is displayed.
  • Reactivating an inactive golfer through the ACCOUNT tab – CLUB MEMBERSHIPS section has shown some issues displaying appropriate H.I. (NH initially shown).


Template Reports in Admin Portal

  • Unable to run the Handicap Index Course Handicap report for 9-hole CH conversions.
  • When running the Roster Report the first page of the roster may be blank on the preview. All golfers should be present when the report is exported.
  • Formatting issues across template report exports (custom formatting not available or recognized).
  • Instances identified where users are presented with a login screen when accessing template reports. **If this occurs, please try using another internet browser (Firefox-preferred, Chrome or Edge).
  • There are several template reports where a golfer’s calculated ‘Low H.I.’ is not properly being reflected.




For more information on the World Handicap System, visit




Bobby Jones’ Psyche Perspective by Ed Gowan

While Mike Vandermark”s analysis of your golf “phyche” is helpful, a few of Bobby Jones’ perspectives are just as valuable.  You may recognize one or more and not have realized they emanated from the outstanding golfer of his era.  They were never more appropriate than they are today.  Enjoy them!

Let’s begin with the basic, “…Sometimes it’s not the arrow, it’s the Indian.”  How true, but just consider the number of drivers purchased under the assumption it’s the arrow!

His ability with the English language is an art rare these days.   Just consider, “On the golf course, a man may be the dogged victim of inexorable fate, be struck down by an appalling stroke of tragedy, become the hero of an unbelievable melodrama, or the clown in a side-splitting comedy, all within a few hours.”

Some of his most intelligent commentaries were simple one-liners we would all do well to remember:

“More short pitches are missed because of an abbreviated backswing than for any other reason.”  ‘No putt is short enough to be despised.”  For the Health Club crowd, “The best exercise for golfers is golfing.”  “In putting, as with every other stroke, the player ought to forget about his head.  Think with it, not OF it.”  Remember this one? “Never up, never in.”  “A good part of the game is played between the ears and is often as important as any mechanical skill.”  And lastly for today, “Rhythm and Timing are the two things which every golfer must have, yet no one knows how to teach either.”

Bobby’s approach to psychology on the course (sorry Mike Vandermark) was simple and direct “Employ courageous timidity…”, and “Golf is said to be a humbling game, but it is surprising how many people are not aware of their weaknesses.”  “Golf is a game of temperament and, for some, of temper.”  “No virtue is so often rewarded as perseverance.”  “Mental tension does no harm when combined with physical relaxation.”  And one of the best ever, “The average player ought to realize that he must study his faults and learn to correct them during the course of a round.”

Jones’ philosophies have been copied, rephrased, repeated and remembered like no others before or since:  “Golf has been called a reflection of life.”  “A strong back and a weak mind have made many a golfing champion…”  When praised for his honesty in calling a penalty for something no one witnessed, “You might as well praise me for not breaking into banks.  There is only one way to play this Game.”   Here’s one that’s been lost on many recently, “No man learns to design a golf course simply by playing golf, no matter how well.”  There are way to many examples of that statement.  “A Golfer who is devoid of imagination will never rise far above mediocrity.”  And here’s one final thought with the USGA/R&A’s distance statement in mind, “With modern equipment and modern players, we cannot make a good course more difficult by adding length, but only by the introduction of subtleties around the greens.”   Oh, so true!

One final thought as it relates to the present game as much or more than in yesteryear.  “There seems to be little appreciation today that golf is an amateur game, developed and supported by those who play for the love of it.  Amateurs have build the great course where the player pros make money; amateurs maintain the clubs and public links that provide jobs for the working pros; amateurs spend millions of dollars each year on golf equipment and clothing; and, amateur rules and administer the game throughout the world.  In this way, golf has prospered for several centuries.  It would appear to be the best possible arrangement.”

Pat yourselves on the back…YOU are the heart and soul of the future of golf!

Ed Gowan



O’Donnell Prevails at AGA Championship

Phoenix, Ariz: Closing with a tournament-low round 5-under 66, Sean O’Donnell rallied from a five-shot deficit to win his first AGA major title at the 2020 AGA Championship on Sunday.

Arizona Wildcat Chaz Aurilia and Scottsdale Community College Artichoke Colwyn Abrall entered the final round as the co-leaders but couldn’t hold off O’Donnell’s stellar play third-round play.

O’Donnell began the day with steady play, parring his first seven holes. Things heated up when he racked up three consecutive birdies on holes 8, 9 and 10 to close the gap within one of the leaders. The real firepower came when he knocked a driver off the deck from 290 yards on the par-3 15th onto the green, resulting in a 30-footer for eagle to decisively determine his victory.

“I am not sure where my competitors finished at, but if I won by one or two, that was definitely the hole,” the champion stated about his game-changing eagle.

O’Donnell used a streak of three pars to finish with a bogey-free 5-under 66, walking off the 18th green as the 2020 AGA Championship Champion.

“I just scrambled, I just absolutely scrambled. I don’t think I hit more than six fairways in any round. I putted really well”, says the Champion who recorded 11 putts on the front nine. “ I kept it in play and got the ball in the hole.”

Turning in a 54-hole score of 7-under, carding a 70-70-66-206, O’Donnell finished atop the leaderboard by one shot over Colwyn Abgrall, Wildcat freshman Chaz Aurilia turned in his card two shots shy of a victory with a final-round 2-over 73.

This marks O’Donnell’s first AGA major victory and second AGA win. The five-time USGA qualifier will gear up this September with his partner, 2019 Falcon Amateur Champion Chris Thomas, for the U.S. Four-Ball Championship. His next appearance will be the 2020 Arizona Stroke Play Championship, the AGA’s second major of the year.

“It feels good to win but I am already looking forward to the next Arizona major”, said O’Donnell who has finished in the top-3 of nearly every AGA major he has competed in. “I was close more times than I could count, so getting the first one done is kind of big. Hopefully, it will kind of open the flood to win another one. I want to get one of those Kachina Dolls(trophy). It’s been on my goal list for a while.”


The Path From ‘Many to One’ Begins Today

The Path From ‘Many to One’ Begins Today

Entry Applications for 120th U.S. Open Championship Are Now Available


LIBERTY CORNER, N.J. (March 4, 2020) – The United States Golf Association (USGA) today announced that online entry applications are now available for the 120th U.S. Open Championship, to be conducted from June 18-21 at Winged Foot Golf Club (West Course), in Mamaroneck, N.Y.

The U.S. Open’s new brand campaign, which was launched last week and includes the slogan “From Many, One,” celebrates the nearly 10,000 golfers who will attempt to qualify for the championship, the 156 who will advance to Winged Foot, and the one who will be crowned U.S. Open champion. Non-exempt players will compete in one of 109 local qualifiers hosted throughout the United States (with one in Canada) between April 27 and May 12. Nearly 1,000 players will then compete in final qualifying, scheduled at 12 sites worldwide between May 18 and June 8.


Entry applications along with a list of qualifying sites can be accessed at, and entries will be accepted through Wednesday, April 22, at 5 p.m. EDT. To be eligible for 2020 U.S. Open qualifying, a player must have a Handicap Index® not exceeding 1.4, or be a professional.


Allied Golf Associations in the United States, along with golf associations and professional tours around the world, work together to provide thousands of entrants from across the globe with the opportunity to compete for a spot in a major championship. This collaboration allows for an open qualifying process in all four USGA Open championships and helps to make the U.S. Open the uniquely democratic championship that it is, offering golfers of all backgrounds a chance to etch their name into the history books.


Entry applications for the other three USGA Open championships are also available. The 75th U.S. Women’s Open Championship will be played June 4-7 at Champions Golf Club (Cypress Creek Course), in Houston, Texas. The 41st U.S. Senior Open Championship will be contested June 25-28 at Newport (R.I.) Country Club, and the third U.S. Senior Women’s Open Championship will be held July 9-12, at Brooklawn Country Club in Fairfield, Conn.

About the USGA
The USGA is a nonprofit organization that celebrates, serves and advances the game of golf. Founded in 1894, we conduct many of golf’s premier professional and amateur championships, including the U.S. Open and U.S. Women’s Open. With The R&A, we govern the sport via a global set of playing, equipment, handicapping and amateur status rules. The USGA campus in Liberty Corner, New Jersey, is home to the Association’s Research and Test Center, where science and innovation are fueling a healthy and sustainable game for the future. The campus is also home to the USGA Golf Museum, where we honor the game by curating the world’s most comprehensive archive of golf artifacts. To learn more, visit

Media Contact:
Brian DePasquale

USGA Communications

[email protected]

United States Golf Association
77 Liberty Corner Road
Liberty Corner, NJ 07938
United States


Distance Insights Project



The issue of hitting distance raises vital issues in these respects, as reflected in The R&A and USGA’s 2002 Joint Statement of Principles on distance:

“[A]ny further significant increases in hitting distances at the highest level are undesirable. Whether these increases in distance emanate from advancing equipment technology, greater athleticism of players, improved player coaching, golf course conditioning or a combination of these or other factors, they will have the impact of seriously reducing the challenge of the game. The consequential lengthening or toughening of courses would be costly or impossible and would have a negative effect on increasingly important environmental and ecological issues. Pace of play would be slowed and playing costs would increase.”

Since that time, hitting distances at the highest level have continued to increase. Moreover, as explained below, there has been a continuing trend of increases in hitting distances for more than a century and that upward direction is expected to continue in the future.

A.    Conclusion

We believe that golf will best thrive over the next decades and beyond if this continuing cycle of ever         increasing hitting distances and golf course lengths is brought to an end. Longer distances, longer    courses, playing from longer tees and longer times to play are taking golf in the wrong direction           and are not necessary to make golf challenging, enjoyable or sustainable in the future. In reaching    this conclusion, our focus is forward-looking with a goal of building on the strengths of the game      today while taking steps to alter the direction and impacts of hitting distances in the best interests    of its long-term future.

B. Summary of Conclusions

The research in the Distance Insights Report shows that hitting distances and the lengths of golf courses have been increasing for more than 100 years. We believe that this continuing cycle of increases is undesirable and detrimental to golf’s long-term future, for two main reasons:

First, the inherent strategic challenge presented by many golf courses can be compromised, especially when those courses have not or cannot become long enough to keep up with increases in the hitting distances of the golfers who play from their longest tees:

  • Increased hitting distance can lead to a reduction in the variety, length and creativity of shot types needed on such courses and to holes more often being overpowered by distance, as well as to an increased emphasis on the importance of distance at the expense of accuracy and other skills.
  • This can begin to undermine the core principle that the challenge of golf is about using a broad range of skills and making risk/reward judgments during a round.
  • The result is also that an increasing number of such courses, both widely renowned and less well-known, are at risk of becoming less challenging or ultimately obsolete for those who play from their longest tees – a serious loss for the game.

Second, the overall trend of golf courses becoming longer has its own adverse consequences that ultimately affect golfers at all levels and the game as a whole:

  • Expanding existing courses and building longer new ones often requires significant capital investment and higher annual operating costs.
  • Overall, the trend towards longer courses puts golf at odds with the growing societal concerns about the use of water, chemicals and other resources, the pressures for development restrictions and alternative land use, and the need to mitigate the long-term effects of a changing climate and natural environment.

C. Next Steps

With this background in mind, our Equipment Standards teams and Committees will be conducting a broad review of both clubs and balls to understand and assess a full range of options for addressing these issues relating to hitting distance. Without limiting the scope of topics that may be considered, this review is expected to include the following:

  1. We will assess the potential use of a Local Rule option that would specify use of clubs and/or

balls intended to result in shorter hitting distances. The concept is that equipment meeting a particular set of reduced-distance specifications – for example, a ball that does not travel as far or a club that will not hit a ball as far – might be a defined subset of the overall category of conforming equipment. This could allow committees that conduct golf competitions or oversee individual courses to choose, by Local Rule authorized under the Rules of Golf, whether and when to require that such equipment be used. Such a Local Rule option could be available for use at all levels of play, and golfers playing outside of a competition could also have the option to make this choice for themselves.

  1. We will also review the overall conformance specifications for both clubs and balls, including

specifications that both directly and indirectly affect hitting distances. The intended purpose of this review is to consider whether any existing specifications should be adjusted or any new specifications should be created to help mitigate the continuing distance increases. It is not currently intended to consider revising the overall specifications in a way that would produce substantial reductions in hitting distances at all levels of the game.

D. Impact of Hitting Distance Increases at Golf Courses that Do Not Become Longer

We believe that no matter how far one can hit a ball or what tees are played, a broad and balanced set of playing skills should remain the primary determinant of success in golf.

E. Impact of Continuing Trends

Increasing course lengths also have broader potential effects on long-term sustainability. The sport of golf is recognizing the need to adapt to escalating environmental and natural resource concerns, climate change and associated regulatory activities, such as a need to address the following issues:

  • Water and chemicals. With the United Nations predicting that the world’s water supply will fall 40% short of projected demand by 2030 and with regulatory efforts to limit water consumption and preserve water quality, many golf courses are under increasing pressure to reduce their use of water, nutrients, herbicides, pesticides and fungicides. 32
  • Land use. Accelerating population growth and urbanization in many regions is contributing to rising land values and increasing efforts to use open spaces, leading to golf course closures where planners and developers see a better use for the land. And in some places, these land use pressures on golf courses are exacerbated by environmental challenges such as desertification, sea-level rise and coastal erosion.33
  • Wildlife and habitat protection. Pressure to protect threatened species and their habitats is growing in many regions, presenting both a challenge and an opportunity for golf courses. Wellmanaged courses have proven to be exemplary stewards of wildlife and pollinator habitat, which can be accomplished in various ways, including by converting maintained turf where the game is currently played into out-of-play areas.34
  • Energy. The issues associated with fossil fuel consumption are well known, and the amount of fuel and lubricants used by maintenance vehicles and equipment at a golf course can be reduced by shrinking the total acreage of maintained turf.